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Customer Support
IMPACT Engineering prides itself on having the most
thorough customer support system available. The IMPACT
Engineering team instructs and answers questions during
field surveys and also provides continued telephone and
online support.
Training and Tutorials
Instructional material and tutorials are provided online at
www.impactengineering.com as well as on CD to be accessed
at any time. In-person training takes place onsite or during
one of several educational seminars that IMPACT Engineering
sponsors each year.
IMPACT Engineers
When project engineers from IMPACT Engineering perform
field surveys, they do so with the best training available
for each specific job. IMPACT Engineering employs level I,
level II, and level III engineers specializing in Condition
Monitoring and Proactive Maintenance services.
IMPACT Engineering utilizes a traditional apprenticeship
program as well as a unique continuing education model
for team members that advances them to the next level of
expertise while allowing for specialized training in individual
areas of proficiency.
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Educational Seminars
IMPACT Engineering sponsors several training seminars
each year. The topics covered relate directly to everyday
industrial plant and shipboard maintenance issues as well
as ongoing maintenance program techniques.
Each course is designed to give the highest degree of
training possible with direct hands-on simulators and actual
equipment. Detailed diagnostic analysis is covered as well
as Proactive (Corrective) Maintenance.
Seminar Course Topics
Reliability Maintenance Methods
Predictive/Condition Technologies
Fundamentals of Ultrasonic Detection
Use of the SDT™ Ultrasonic Detectors
Fundamentals of Vibration Analysis
Use of the CSI™ Machinery Analyzers
Use of CSI™ Mastertrend Software
Machinery Shaft Alignment Principals and Lab
Essentials of Dynamic Balancing
TRM Program Documentation
IMPACT Engineering effectively balances class instruction
with hands-on training. Experienced, expert instructors
relate each course to the type of machines and equipment
used at participants’ sites.
| Seminar Feedback: |
“The course was very enlightening. It was presented in an
excellent manner and the content was thoroughly covered.”
–PM and Logistics Manager
“Very informative, introduced to the latest equipment and
techniques available to predict problems and repairs.”
–Chief Engineer
“My original intent of learning vibration analysis was vastly
exceeded—thanks for the extras!”
–Maintenance Engineer
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